Completion Status

You can change Users' Course Completion Status. You can change this status one at a time for individual Users, or you can change the status for a group of Users using a batch process. If a User’s status is Complete, you cannot change it to another status, but you can change other completion-related fields such as date completed, date started, etc.

Manually setting the SCORM Course SCOs in a SCORM Class to Complete will not result in the SCORM Class status also going to Complete. A User must access and successfully complete all of the SCOs in the SCORM Class in order for the Class to have a Complete status."

Taleo Learn recommends that you require Administrators to log in using their own unique Username before changing a status so you can track who made the changes.

The Completion Status option is only available if the administrator has the appropriate permissions. See User Permissions for instructions on granting and denying User Permissions.

On the ControlPanel:

1. Click   on the Users menu to expand it.
2. Click Completion Status.

3. Select Courses from the Item Type drop-down list.
4. Click Select Item.
5. Select the appropriate Course and click Return Selected.
6. Click Select Users.

7. Search for the Users for whom you want to change the Course Completion Status.

   You can search for a particular User or a range of Users using several filters. The more filters you apply, the narrower the search results will be. Likewise, the fewer filters you apply, the broader the search results will be.

   Click Reset before beginning any new search.

   To search for a User:

   1. Click Reset.
   2. Select or click all applicable filters. Each filter is described in the following table:

   Filter	Description
   Usernames Beginning With	Click the first letter of a username or [0-9] to display all usernames beginning with the option you selected. You can also click [Show All] to display all Users.
   Field(s) Containing	Type a Username, First Name, or Last Name, or any combination of the three. You can also type partial usernames, first names or last names if you are unsure of the exact spelling or if you want to broaden your search.
   Users with Status	Select one or more of the following check boxes to search for usernames by status. The more check boxes you select, the broader your search.   Denied Access - Users whose access to the LearnCenter is denied because they have not been approved by an Administrator. They can only access the LearnCenter when an Admin approves them. Pending Approval - Users who are awaiting approval to use the LearnCenter. Approved - Users who have been approved to use the LearnCenter Approved Users can access the LearnCenter. Removed - Users who have been removed from the LearnCenter. Disabled Access - Users who are approved, but who failed logging in multiple times, based on the settings for the LearnCenter password lockout feature. They cannot access the LearnCenter until an Administrator removes the lockout flag on their User accounts. Note: See Customizing the Login Lockout Feature for additional information on setting up the Login Lockout feature. If you do not select any of the check boxes, the search is performed on Users of all statuses except Removed. Note: See Customizing the Login Lockout Feature in online help for additional information on setting up the Login Lockout feature. If you do not select any of the check boxes, the search is performed on Users of all statuses except Removed.
   *User Group	This field displays if you are using the classic Groups functionality. You can search for users who are part of groups. Select (highlight) the group name in User Group box. If you want to further filter by sub group, click Sub Groups and then select the sub group name in the box. Click Show Users to display the members of this group in the User List.
   *Groups	This field displays if you are using the Dynamic Groups functionality. The search text box has a limitation of 100 characters. The default number of Groups displayed in the drop-down list is limited to 50. Type a partial name in the search box and select the Group you want from the drop-down list. Notice that the unique Group Code is listed next to the Group Name in the list.
   Display	Decide how many results you want to display on the page and select it from the Display drop-down list. The default number of records displayed on the page is 50. You can change this by selecting a different number from the Display drop-down list. You can display up to 1000 records.

   3. Click Search. Users matching your search criteria are listed in the User List.
   4. Click the check boxes next to the Users you want, and then click Return Selected.
      or
      Click Return All to return all records and pages. For example, if the search result displays 300 records and the current page displays only first 50 records, clicking Return All returns all 300 records back to the main screen.

8. Click Search. A list of Users displays in the Users section.

You now have two choices. You can use the batch process to give all displayed Users the same completion information, or you can give each User individual completion information.

Batch Process

If you want to use the batch process, do the following.

1. Click to expand the Batch Process area.

2. Click the Date Started field to open a calendar tool and select the appropriate date.
3. Select the appropriate time from the drop-down list associated with the Date Started field.
4. Click to display the Time Zone window.

5. Select the appropriate Time Zone and click OK.

6. Type the Percent Complete.
7. Type the Score.

8. Click the Date Completed field to open a calendar tool and select the appropriate date.
9. Select the appropriate time from the drop-down list associated with the Date Completed field.
10. Click to display the Time Zone window.
11. Select the appropriate Time Zone and click OK.

12. Rest your pointer over the User's row, and then click to view any parent items associated with the Course.

13. Click X to close the window.

14. Click the Parent Items check box to change the status of any associated item.
    or
    Clear the check box if you do not want to change the status of any associated item.
15. Click the Send Email check box if you want to send the Completion Status Communication Message to the affected Users.
    or
    Clear the check boxes if you do not want to send the Completion Status Communication Message to the affected Users.
16. Select one of the following from New Status:

• Completed
• Incomplete
• Not Attempted
• Exempt

17. Click to expand the Users area.
18. Click the check boxes next to the Users you are including in the batch process.
19. Click Change Status.

The information you selected in the Batch Process area is applied to the Users you selected.

Individual Users

To apply different changes to individual Users, do the following.

1. Click to expand the Users area.

For each User listed, follow these steps.

2. Rest your pointer over a User, and then click to edit the User's information. Fields for that User become editable.
3. Click the Date Started field to open a calendar tool and select the appropriate date.
4. Select the appropriate time from the drop-down list associated with the Date Started field.
5. Click to display the Time Zone window.

6. Select the appropriate Time Zone and click OK.

7. Type the Percent Complete.
8. Type the Score.

9. Click the Date Completed field to open a calendar tool and select the appropriate date.
10. Select the appropriate time from the drop-down list associated with the Date Completed field.
11. Click to display the Time Zone window.
12. Select the appropriate Time Zone and click OK.

13. Select one of the following from the New Status drop-down list:

• Completed
• Incomplete
• Exempt

14. Rest your pointer over the User's row, and then click to view any parent items associated with the Course.

15. Click X to close the window.
16. Click the Parent Items check box to change the status of any associated item.
    or
    Clear the check box if you do not want to change the status of any associated item.
17. Type the Reason you are changing the User's completion status.
18. Rest your pointer over the User's row and click to save your changes. The User's status is updated.

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