There is one Communication Message for Certification Tracks. The default Subject, Body and Trigger information is listed below. This may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a per-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. At this time, the Certification Track Communication Message is not configurable.
Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
---|---|---|---|---|---|---|---|---|
Certification Track Completion Certificate | User | Certification Track Completion Certificate | Dear [[User First Name]] [[User Last Name]], You have completed the certification track [[Certification Track Name]] and have obtained the attached certificate. Please view and print the attached certificate for your own records. | Upon | Date Completed | No | Sent to Users upon completion of a certification track. | No |
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