There are several Communication Message for Enrollments. The default Subject, Body and Trigger information for each message is listed below. These may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a pre-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. The following table lists all available messages, and their action date and trigger availability.
Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
---|---|---|---|---|---|---|---|---|
Administrator Entry | Enrollment Administrator | Administrator entry notice for [[Enrollment Name]] | You have been set as an Enrollment Administrator for [[Enrollment Name]]. | Upon | Date Added | Yes | This message is sent when an owner of an enrollment creates a new Enrollment Administrator. | Yes |
Administrator Removal | Enrollment Administrator | Administrator removal for [[Enrollment Name]] | You have been removed as an Enrollment Administrator for [[Enrollment Name]]. | Upon | Removal Date | Yes | This message is sent when an owner of an enrollment removes an Enrollment Administrator. | Yes |
Enrollment Changed | User | Change for enrollment: [[Enrollment Name]] | The enrollment [[Enrollment Name]] has been modified, please check the enrollment information. | Upon | Changed Date | Yes | This message is sent to all users and administrators in an enrollment when changes have been made | Yes |
Enrollment Completion | Supervisor | Completed enrollment - [[Enrollment Name]] | User - [[User First Name]] [[User Last Name]] has completed the enrollment - [[Enrollment Name]] . | Upon | Completed Date | No |
This message is sent to a User's Supervisor when the User completes an Enrollment for an Assessment Instance,Class, or Online Course |
Yes |
Enrollment Completion Certificate | User | Enrollment Completion Certificate | Dear [[User First Name]] [[User Last Name]], You have completed the enrollment [[Enrollment Name]] and have obtained the attached certificate. Please view and print the attached certificate for your own records. | Upon | Completion | No | This message is sent to Users upon completion of an Enrollment to which a Certificate is mapped. | No |
Enrollment Deactivated | User | [[Enrollment Name]] has been cancelled | Please note that [[Enrollment Name]] has been cancelled. There is no further information regarding this event. [[iCalendar Link]] | Upon | Deactivation Date | Yes | This message is sent when an Enrollment Administrator cancels the enrollment. | Yes |
Minimum Requirement Not Met | Enrollment Administrator, Supervisors, or any other selected Users | Minimum Requirement not met for [[Enrollment Name]] | The minimum seat requirement for [[Enrollment Name]] was not met upon closing. | Upon | Enrollment Close Date | No | This message can be sent to Enrollment Administrators, Supervisors or other selected Users for Enrollments with a minimum seat requirement that is not fulfilled when the registration closes. | Yes |
Notification of Nominees | Enrollment Administrator | New nominees for [[Enrollment Name]] | There are new nominees for [[Enrollment Name]]. They must be approved before they will be able to attend the event. | Upon | Nomination Date | Yes | This message is sent when users nominate themselves for an enrollment. It is sent to all Enrollment Administrators with Approval privileges. If an Enrollment Administrator nominates users from the Control Panel and does not have the privilege to approve them, it is that Administrator's responsibility to notify an Administrator who can. | Yes |
Post Status Notification | User | Post status notification | Dear User, This is your post status notification. | Upon | Administrator Manually Sends | No | This message is sent to alert users of their post status for an enrollment. | No |
Pre Status Notification | User | Pre status notification | Dear User, This is your pre status notification. | Upon | Administrator Manually Sends | No | This message is sent to alert users of their pre status for an enrollment | No |
Supervisor Approval | Supervisor | User approval request for enrollment [[Enrollment Name]] | -------------------------------------------------------- Comments from User: [[User Comment]] -------------------------------------------------------- Dear [[Recipient First Name]] [[Recipient Last Name]], [[User First Name]] [[User Last Name]] seeks approval for enrollment in [[Enrollment Name]]. Click on the link below to approve or deny this user. [[ApproveDeny Link]] | Upon | Pending Approval Date | Yes | This message is sent to Supervisors when a Users requests approval to participate in an Enrollment. | Yes |
User Approval | User | Approval for [[Enrollment Name]] | You have been approved for the Enrollment to [[Enrollment Name]] | Upon | Approval Date | Yes | This message is sent when an Administrator sets a user's status to Approved. | Yes |
User Denial | User | Denial for [[Enrollment Name]] | You were denied Enrollment to [[Enrollment Name]] by [[Administrator Name]]. If you have any questions, you may reply to this message. | Upon | Denial Date | Yes | This message is sent when an Administrator sets a nominated user's status to Denied. | Yes |
User Event Registration Failed | Enrollment Administrator | Enrollment API Registration Failed - [[Enrollment Name]] | The user [[Failed User First Name]] [[Failed User Last Name]] has failed to register on the event server for [[Enrollment Name]]. Please view the enrollment users or administrators section for more information on this issue. | Upon | Failure | No | This message is sent wen there is an error in communication between LearnCenter and your Virtual ILT provider's server. | No |
User Nomination | User | Nomination for [[Enrollment Name]] | You have been nominated for the Enrollment to [[Enrollment Name]]. You will be notified when an Enrollment Administrator approves you. | Upon | Nomination Date | Yes | This message is sent to Users when they have been nominated for an Enrollment. | Yes |
User Removal | User | Removal for [[Enrollment Name]] | You have been removed from the [[Enrollment Name]] Enrollment by [[Administrator Name]]. If you have any questions, you may reply to this message. [[iCalendar Link]] | Upon | Removal Date | Yes | This message is sent when a user is removed from an enrollment, whether set by an Administrator or due to enrollment restrictions. | Yes |
User Wait List | User | Wait List notification for [[Enrollment Name]] | Due to enrollment restrictions, you have been put on the waiting list for [[Enrollment Name]]. You will be notified if your status changes. | Upon | Date Wait-listed | Yes | This message is sent when a user is inserted into the waiting list. | Yes |
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