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Refreshing Akamai® Cache

If you are using Akamai® in addition to our LearnCenter servers, you can use the Akamai Settings page to refresh cached files or directories when you need to. This is useful in cases where you have updated content, or you find an error that needs correction (a typo in a Course, for example), and you want republish it to Users quickly.

This feature is not visible until it is activated for your LearnCenter. Contact Customer Support through My Oracle Support to have it activated. This feature only works if you are using an Akamai solution. Akamai is a third party software vendor. Visit Akamai.com to learn more about Akamai offerings.

The following User Permissions are required to use this feature:

View Management Links (sub permission of Manage Options)
View Content
Manage Integrations (parent and sub user permissions)

See Integrations User Permissions for instructions on granting and denying these User Permissions.

Follow these instructions to refresh a file or directory. On the ControlPanel in the root LearnCenter:

Click on the Integrations menu to expand the list.
Click Akamai Settings.

Click one of the following for Object to refresh:

Refresh directory - to refresh the contents of a specified directory. It takes about 30 to 40 minutes for an entire directory to be refreshed.
Refresh file - to refresh a single file. It takes about 3 to 5 minutes for a single file to be refreshed.

Type the path to the directory or file in the Refresh Content Path field. The Akamai path is the same one used for AICC imports.
Select the Send email confirmation check box if you want to be notified by email when the content has been refreshed on the Akamai servers. The email message comes from Akamai.
or
Clear the check box if you do not want to be notified by email when the content has been refreshed on the Akamai servers.
Click Refresh Content. The refresh request is sent to Akamai. If you selected the Send email confirmation check box, you will receive an email notification from Akamai when your refresh request has been processed.