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Approving or Denying User Requests to Join a Dynamic Group

Depending on which option you selected for Self Service when you created or edited the Dynamic Group, when Users on the Dynamic Groups dynamic object, they are either automatically added to the Dynamic Group, or the User Request to Join a Group Communication Message is sent to alert Dynamic Group Owners that someone is requesting Dynamic Group Membership. It is up to Dynamic Group Owners to approve or deny the request.

The information in this topic relates to Dynamic Groups. If you are looking for help with the Classic Groups functionality, refer to Classic Groups.

On the ControlPanel:

  1. Click  on the Users menu to expand it.
  2. Click Groups.
  3. User the Filter section to locate the Dynamic Group you want.
  4. In the Results section, click the name of the Dynamic Group, or rest your pointer on the Group row, and then click . The Edit Group window opens.
  5. Click the Users tab.

  1. In the Users to Approve section, select the check boxes next to the Users you want to approve and click Approve. The Users are moved to the Users section, and they are sent the User Approved to a Group Communication Message.

    or

    Select the check boxes next to the Users you want to deny and click Deny. The Users are removed from the page and sent the User Denied from a Group Communication Message.

See Dynamic Groups Communication Messages for information about the Dynamic Group Communication Messages. See Dynamic Groups Dynamic Object for information about setting up the Dynamic Group dynamic object so that Users can join Dynamic Groups.

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