User Accounts

Before any person can access your site, you must first give them User Accounts. Every LearnCenter User has a User account and profile consisting of at least a Username and Password, and additional standard and custom User fields your organization deems necessary to collect about a User.

Types of Users

There are three types of Users:

Administrators or Managers

Administrators or Managers are other people like you, who also have access to the Management Access Code (if your organization uses this) and who are also responsible for the day-to-day management of the site. Administrators, or Admins as they are often referred to, can be divided into three sub groups:

• System Administrator / Managers: Those responsible for defining LearnCenter configuration options, setting up User permissions, User groups, sub LearnCenters, eCommerce, and Virtual Instructor Led Training.
• Content Administrator / Managers: Those responsible for the setup of the LearnCenter look and feel, importing of AICC and SCORM courses, importing other content such as HTML courses and documents, and creating courses, tests, and surveys within LearnCenter.
• Training Administrator / Managers: Those responsible for setting up Instructor Led Training, creating enrollments, assignments, and learning plans, managing eCommerce, Virtual Instructor Led Training, skills and competencies, chat rooms / forums, and reporting.

Supervisors

Supervisors manage and monitor the activity of a subset of Users. For example, a department manager could be the Supervisor for his or her employees. Supervisors are Users with a specific, customizable set of permissions that are accessed from the Supervisor Control Panel.

Supervisors have the ability to perform some administrative functions related specific Users without affecting the rest of the LearnCenter. You can manage Supervisors, their permissions, and the Users in the LearnCenter for which they are responsible.

Users

Users access required and/or optional training and available resources in LearnCenter. By default, when a User account is added, the account is given the default “User” permissions.

Accessing the Users Menu

On the ControlPanel, click  on the Users menu to expand it. On this menu you can:

• Add new Users or insert existing Users from sub LearnCenters.
• Bulk import multiple Users from a text file, or cut and paste information from an outside source.
• Add supervisors, add Users to supervisors, and grant supervisor permissions.
• Add, edit, and delete User groups and subgroups.
• Manage User roles to assign User Permissions based on a User’s role within your organization.
• Manage existing User properties, such as account settings and passwords, auto login information, expiration dates, and User Permissions. You can also view supervisor actions, and add performance notes.

The following User Permissions are required for this feature: View Admin Tools Manage Users (Basic) (parent and sub-User Permissions) Manage Users (Advanced) (parent and sub-User Permissions) You will not have access to the Users option unless you have been granted these two User Permissions: View User List and View Admin Tools. See User Permissions and User Account User Permissions for instructions on granting and denying User Permissions.

User Communication Messages

LearnCenter can automatically send User Communication Messages when new Users are added to a LearnCenter or their accounts are updated. This helps to reduce the administrative tasks associated with User notification during creation and maintenance of User accounts. There are three messages:

• New Account Created - Sent to Users when you create new accounts for them.
• Password - Sent to Users when you create new accounts for them. For security reasons, the Password message is sent separately from the New Account Created message that contains the username.
• Account Updated - Sent to Users when you update their account. There are five triggers available for this message so that it can be used in various situations.

See User Communication Messages for complete details.

Related Topics

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