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Purging Password Recovery Question Data

As the Administrator for the root LearnCenter, you can purge all user PRQ data. When you do this, all answers users have provided to PRQs are deleted from the LearnCenter and users are then forced to re-enter the data the next time they log in to LearnCenter.  On the ControlPanel of the root LearnCenter:

  1. Click on the Options menu to expand it.
  2. Click System.
  3. Scroll down if necessary to view the Password Recovery Questions (PRQs) panel.
  4. Next to Purge User PRQ Data, click the Click Here link.

 

  1. Click Reset to purge all PRQ data.
    or
    Click Return to Options to cancel the purging of all PRQ data.

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