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Number of Users in the LearnCenter Report

This report lists the total users for selected LearnCenter per status.

Access to this option is only available if you have been granted the following sub User Permission of the Manage Reports User Permission: Execute Number of Users in the LearnCenter. See Report Builder User Permissions for instructions on granting or denying this permission.

On the ControlPanel:

  1. Click   on the Reports menu to expand it.
  2. Click Report Builder.
  3. Click next to Users to expand the list.
  4. Click Number of Users in the LearnCenter.
  5. Click the LearnCenters you want to include in the report, and then click to move them to the right-hand box. To move all LearnCenters in the list, click .
  6. Click Filter and select the filters you want to use. See Using Filters with Report Builder Reports for instructions.
  7. Select any of the following fields you want to report on, and then click to move them to the right-hand box.
  1. Determine the order in which you want the fields to display on the report by selecting a field in the right-hand box and clicking or to move them to the appropriate order.
  1. Click Build Report.. The Report Manager page opens.
  2. Click Refresh until your report has been generated and displays in the Actions column.
  3. Click to display your report.

Number of Users in the LearnCenter Report Descriptions

Column Description
LearnCenter The name of the LearnCenter.
Status

Indicates the user’s status within the LearnCenter:

  • Approved - Users who have been approved to use the LearnCenter. Approved Users can access the LearnCenter.
  • Pending Approval - Users who are awaiting approval to use the LearnCenter. Their accounts are in a non-active state,and these Users cannot log in. You are not yet being billed for these accounts. This status is mainly used for new accounts that are waiting for administrator approval to access the LearnCenter.
  • Denied Access - Users whose access to the LearnCenter is denied temporarily. These accounts are locked until an administrator changes the status to Approved.
  • Removed - Users who have been removed from the LearnCenter. Their accounts are not Active and they cannot log in. You are not being billed for the accounts. This status should be used when a User has left the company or is no longer accessing the LearnCenter.

Changing a User’s status to Removed does not delete the User from the LearnCenter. You can still search for the User on the Users page using the Removed filter.

Supervisors whose membership status is changed to Removed in the root LearnCenter may still be supervisors in sub LearnCenter. For example a User is made supervisor in the root LearnCenter, but his status is later changed to Removed in that root LearnCenter. (This may be done if you do not want supervisors to have access to the root LearnCenter.) However, that User can still be a supervisor for sub LearnCenters due to inheritance.

  • Disabled Access - Approved Users who have exceeded the maximum number of failed login attempts based on the settings for the LearnCenter password lockout feature. Their accounts are locked and they cannot access the LearnCenter until an Administrator removes the lockout flag on their User accounts.

Membership Statuses and Groups

Users who have Pending, Denied or Removed statuses are not included in Static or Dynamic Groups until their status is changed to Active. Changing an Active User's status to Pending, Denied or Removed results in the User being removed from all Static or Dynamic Groups and from any training items (Learning Plans, Skills, and Job Profiles) that are mapped to those Groups.

Total Users Indicates the total number of users in the LearnCenter.

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